Privacy Policy
Last Updated: October 2026. This policy explains how baxflor collects, uses, and safeguards information across our digital domain baxflor.pro and in-studio bookings.
1. Identification of the Data Controller
The operator and data controller for baxflor is baxflor Studios, situated at 425 Adelaide Street West, Suite 400, Toronto, ON M5V 3C1, Canada. For all inquiries regarding privacy, data retention, or personal information management, contact our privacy contact at [email protected].
2. Scope of Personal Data Collected
We process only information that you voluntarily submit to us or that is strictly required for the technical operation of our website:
- Direct Inquiries: Your name, business entity, email address, telephone number, and session requirements communicated via email or telephone.
- Studio Production Data: Audio and video recorded in our studio suites. Recorded media belongs entirely to the client and is managed under strict confidentiality agreements.
- Technical Metadata: Server request logs, IP addresses, browser user-agents, and timestamps essential for website security and firewall defense.
3. Purpose and Legal Basis of Processing
We process your data based on:
- Contractual Performance: To schedule studio recording hours, prepare technical equipment, issue invoices, and hand off raw audio/video files.
- Legitimate Interests: To protect our IT infrastructure against malicious activity and respond to customer service communications.
- Consent: For any optional measurement tags or cookies accepted via our consent mechanism.
4. Cookie Practices and Advertising Tags
Our website implements Google Ads tag identifier AW-18468043769 utilizing Google Consent Mode v2. By default, all analytical and advertising storage tags (ad_storage, ad_user_data, ad_personalization) are set to denied upon initial page load.
Optional advertising storage tags are only granted if you explicitly click "Accept" on our website cookie banner. If you choose "Decline", your choice is respected, and no advertising cookies are written to your local browser storage.
5. Media Retention Policy
Raw audio stems and 4K camera ISO video files recorded at our studio are stored on our encrypted redundant local storage array for exactly fourteen (14) calendar days following your session delivery date to enable client re-downloads. After 14 days, files are permanently erased unless a prolonged archival agreement has been formally established in writing.
6. Third-Party Disclosures
We do not sell, rent, or trade your personal information or media stems to data brokers or advertising exchanges. Information is only shared with trusted service providers necessary for business execution (e.g., enterprise cloud hosting, encrypted storage hardware providers, banking institutions).
7. Your Privacy Rights
Under Canadian federal privacy legislation (PIPEDA) and applicable provincial frameworks, you possess the right to access the personal information we hold about you, request corrections to inaccurate records, or demand the deletion of your contact data from our active inquiries index. Direct all privacy requests to [email protected].